DOMESTIC SHIPPING
- Domestic shipping is free as long as its pre-paid.
However a fee of ₹150 is charged on all COD orders.
- Domestic orders are usually shipped within 7-10 business days. However rural domestic addresses require one or more additional days to process.
- Shipping is free on orders above ₹ 20,000.
INTERNATIONAL SHIPPING
Shipping charges for international orders is ₹2200. Transit time for international orders will vary, depending on the location. International delivery cannot be guaranteed within a time frame due to customs.
Please Note : VAT, duties and taxes will be applicable as per your country's regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery.
ORDER TRACKING
Once your order is shipped, the tracking information is sent to you via email. Please visit the courier partner website specified in the mail and enter the tracking number shared with you to track the current location of your shipment and expected date of delivery.
Should you have any questions about your order dispatch, you can email us at info@esmecrystal.com.
We are not responsible for any delays caused by natural calamities and unavoidable circumstances.